CAOS 2 / Why we built CAOS 01 / 05

01 — Why we built CAOS

What happens inside an agency is chaos.

Briefs. Insights. Strategy. Ideas. Production. Feedback. Assets. People. AI.

So we built CAOS — Creative Agency Operating System — to put it all in one place.

We built it to solve our own problem.

CAOS 2 / Then we realized something 02 / 05

02 — Then we realized something

Our problem wasn't unique.

Every agency is trying to work out how AI fits into its business.

Most are adding AI tools to an operating model that was designed before AI existed.

We built the operating model around AI.

CAOS connects the entire process — from intelligence and strategy to ideas, production, review and delivery.

CAOS 2 / The economics start to change 03 / 05

03 — The economics start to change

This isn't just about doing things faster.

Traditional agency model
50%

People costs can be roughly half of revenue.

TRC current operating point
17%

People cost as a percentage of revenue.

Not by replacing creativity with AI — but by giving a smaller team significantly more capability.

Benchmark source and definition to be footnoted once the deck is locked. TRC 17% calculation should use the same definition.

CAOS 2 / Google already has the intelligence 04 / 05

04 — Google already has the intelligence

What if it also had the operating layer?

CAOS gives Google's capabilities an industry-specific workflow — built around how creative companies actually work.

GeminiIntelligence
WorkspaceCollaboration
Nano BananaImage
VeoFilm
Google CloudInfrastructure
CAOS 2 / Maybe we build the next part together 05 / 05

05 — Maybe we build the next part together

From an operating system for our agency to an operating system for the industry.

Google

AI + infrastructure + enterprise reach

+
CAOS

Creative industry knowledge + workflows + operating system

=
Together

Build the next operating layer for creative businesses.

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